1.What guarantee do you offer?
We offer a 100% satisfaction guarantee on our Duct Service to our customers. If you are unhappy about any aspect of the job we have done, simply give us a ring and we will come back to check it out for you.
2.Why choose Aptive?
- Have your ducts cleaned by the best in the business. Aptive is a Quality endorsed Duct Cleaning Company in Melbourne, Victoria.
- Your heating & cooling system are in safe hands—with 10 years of expert experience in Commercial & Residential Duct Cleaning in Melbourne and an extensive network within the air-conditioning industry, we are the company you can trust.
- Clean your system without a mess! With the latest duct cleaning technology and equipment imported from the US, you can be assured of an outstanding job with minimal stress.
3.What qualification do you have?
We are an active member of NADCA (National Air Duct Cleaning Association) and have carried out jobs in the Austin Hospital in Heidelberg, the AMP building in Collins St, in Coles’ Endeavour Hills store, at Melbourne Airport as well as many others.
4.What do you do?
- We clean the system starting with the Return Air Duct • We clean the Fan Motor
- We clean individual vent and connecting duct work
- We sanitise the system with a natural Tea Tree compound
5.Are there any hidden costs?
No, the price we quote you is the price you pay and is inclusive of GST. There are no hidden costs for your duct cleaning.
6.Safe to let technicians into every room?
You don’t need to worry, all our technicians have current police checks for your peace of mind.
7.Are you fully insured?
We have $20,000,000 in public liability insurance.
8.Are you guys nice and easy to deal with?
Yes, all of our staff at Aptive are friendly, professional and are here to help. If you have enquiries, simply give us a ring or fill out a form on our website and one of our friendly staff will help you with your enquiry.
9.Do you offer pensioner or senior discount?
Yes, we do! We appreciate the contribution of our respected senior citizens and as we care about people needing a bit of extra help, we offer pensioner and senior discount.
10.Who are Aptive?
We are actively “Promoting healthy indoor air quality, reducing allergies and improving people’s daily life”. This is our mission and it is the passion that drives Aptive to continuously strive for excellence. This is why Aptive exists.
11.How often do I need to replace my Evaporative Cooler Filter Pads?
Depending on the quality of filters installed, filters typically have a 4-5 year lifespan before they become clogged, brittle and begin to break down.
